• Email:naktousa@gmail.com / NAKTO Official Store, Lowest Price Guarantee ! / Enjoy Free Shipping / Click "Add to cart" to get your free gift
At NAKTO Official Site: www.e-bikes.com, we aim to provide every single customer with the perfect product at the best price, as well as the greatest SERVICE experience.



Return Policy

  • Return due to quality issues: NAKTO will pay the shipping cost of the return. Customer do not need pay any restock fee.
  • Returns due to non-quality issues: NAKTO does not support returns due to non-quality issues
  • Return contact Email: naktousa@gmail.com
  • Contact number: (714)603-7547
  • Return address:1683 Sierra Madre Circle,Placentia,CA,92870 ,USA
  • No returns after 14 days of receiving.
  • All return must contact the original seller. If you bought from one of our online dealer ,Ebay, Amazon, Walmart store,please contact the store seller. 
  • Return steps:1.Take a photo or video to show the bike quality problem. 2.Send those evidence to NAKTO service email : naktousa@gmail.com.3.They will provide you a return label for free.




    Looking for information about the warranty? Click here to go to Warranty