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All orders from our official NAKTO EBIKES website under this shipping policy.
Any questions please email us:naktousa@gmail.com
All of our products are shipped by UPS Ground . More than 10 bikes will send by the Truck.The truck company will call you once it arrives to your destination terminal to schedule delivery time and date with you. Please make sure that someone will be present to receive the items and that you give us a valid day time phone number for them to contact you. Also be sure to fully inspect the shipment when it arrives and notify the driver of any damage or missing pieces.
If you wish to pick up your order directly from the warehouse, you need to order on site "www.e-bikes.com" first, then contact us to set up a pick-up date and time via email naktousa@gmail.com.The warehouse is so busy in those days,we only provide the pick up service.It is not cover the assembley service.Please attention!
NAKTO Electric Bikes are shipped 95% assembled. When you receive your bike, you just need to attach the front wheel, set up the handlebars and screw in the pedals, it is very easy .More assembly video please check our YouTube Channel here !
* Please note that during holiday or busy season, there might be a delay in shipping out your unit, we want to make sure that your unit is completely checked before it leaves our warehouse.
Placentia Warehouse:
1683 Sierra Madre cir, Placentia, CA 92870
Monday to Friday
8:30-4:30 Pacific time
Call Us :1-(714)603-7547
Email:naktousa@gmail.com
The table and map below will guide you to estimate your expected delivery date.
Your State |
Expected Delivery Time |
AZ, CA, CO, MT, NM, NV, OR, UT, WA, WY |
2-4 business Days /+1-2 Business days for Ready to Ride. |
AL, GA, IL, IN, LA, MI, MN, MO, ND, OH, OK, SD, TN, TX, WI, IA, AR, KS, NE |
4-6 Business Days/ +1-2 Business days for Ready to Ride. |
KY, ID, MS, NC, SC, VA |
5-8 Business Days +1-2 Business days for Ready to Ride |
CT, DC, DE, MA, ME, NH, NY, RI, VT, WV, FL, MD, NJ, PA |
7-9 Business Days +1-2 Business days for Ready to Ride |